Residential
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June 13, 2023
If you are experiencing DM32X network connection issues, or see a “limited connectivity” message, The FAQ linked below can help.
The DM32X Internet connectivity can be impacted by a low battery. The best first step is to charge your gauge back to full battery and retest. This often takes care of the issue.
It is also recommended to make sure the feature ‘Battery Saver’ is disabled. The guide below will walk you through these steps, as well as steps to confirm the gauge has a valid IP address and internet connectivity.
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June 21, 2022
Unfortunately no, any kind of dye in the fluid will clog the vaporizer. It will also stain the room being smoked as the dye wont vaporize.
If you are having issues seeing the smoke, more light in the room will help you trace it. Also remember that higher pressure differentials will increase the smoke movement. Lower pressures will slow the smoke movement down.
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September 14, 2018Please check Retrotec USB chargers for the marking shown in the below image.There was an issue with some past DM32 chargers that resulted in not being able to charge the gauge from a fully depleted (0%) battery level. There will be a letter in the lower right-hand corner. If it has a “D” shown please notify [email protected].Affected chargers are from 2018 or prior. Retrotec can replace the charger during your DM32's recommended 5-year calibration service.
Please contact [email protected] if your gauge isn't working for any other reason, as well.
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September 13, 2018
The main disadvantage to positive duct test pressure is that it blows off register seals or makes them leak. An LBL study showed a wide dispersion of results when the same duct test was repeated many times. Depressurizing will allow the use of lower sticking masking materials that are less likely to pull off the paint. In some cases plastic food wrap will work.
The main advantage to positive duct test pressure is that the flex duct doesn't contract as much. In cases where the flex runs to the ceiling this contraction effect might cause problems.
Testing using depressurization will usually result in less leakage because gaps and seams will be pulled closed”
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September 13, 2017
I have a Energy or Enclosure Integrity Test to perform. How many fans do I need to properly run the test? Do I have enough fans to run the test?
We have created two tools to help you figure out how many fans you will need for your test.
Download either the Blower Door or Enclosure Integrity version of the Number of Fans Calculator.
Next, open the file in excel and "Enable Editing" when a security warning appears.
Fill in all the fields highlighted in blue. The number of fan results are highlighted in green.
Here is what the Blower Door Number of Fans Calculator looks like:
And this
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September 13, 2017Answer:
If this is the Error you are seeing:
Click on the "Details" button to get more information. In the summary, you will see:
ERROR SUMMARY: "+ Your Web browser settings do not allow you to run signed applications."
This error summary indicates that there are security settings in your web browser that are preventing the application from being able to download.
Some people have had success by adding http://retrotec.com to their "Trusted Sites" in the Tools>>Internet Options>>Security settings
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September 13, 2017
500 Flow Chart
6000 flowchart
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September 13, 2017
Fan Pressure (flow pressure) is too low for the Range, which means you should change to a smaller more restrictive Range to increase fan pressure.
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September 13, 2017
Click the "Reset to Standard Default" button in the Advanced settings menu, to ensure default program parameters are used.
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September 13, 2017
The L ranges on the fan are designed to be left open unless you are using L2 or L1.
Covering those four 1 inch holes in the center of the C8 plate will cause range C1 to read about 25% higher and C2 to read about 12% higher flow.
