FAQ
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June 13, 2023
If you are experiencing DM32X network connection issues, or see a “limited connectivity” message, The FAQ linked below can help.
The DM32X Internet connectivity can be impacted by a low battery. The best first step is to charge your gauge back to full battery and retest. This often takes care of the issue.
It is also recommended to make sure the feature ‘Battery Saver’ is disabled. The guide below will walk you through these steps, as well as steps to confirm the gauge has a valid IP address and internet connectivity.
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June 21, 2022
Unfortunately no, any kind of dye in the fluid will clog the vaporizer. It will also stain the room being smoked as the dye wont vaporize.
If you are having issues seeing the smoke, more light in the room will help you trace it. Also remember that higher pressure differentials will increase the smoke movement. Lower pressures will slow the smoke movement down.
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September 14, 2018Please check Retrotec USB chargers for the marking shown in the below image.There was an issue with some past DM32 chargers that resulted in not being able to charge the gauge from a fully depleted (0%) battery level. There will be a letter in the lower right-hand corner. If it has a “D” shown please notify [email protected].Affected chargers are from 2018 or prior. Retrotec can replace the charger during your DM32's recommended 5-year calibration service.
Please contact [email protected] if your gauge isn't working for any other reason, as well.
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September 13, 2018
We start at the highest pressure and work downward for two reasons.
- It helps the fans reach the target pressures faster. The speed control algorithm works faster going from a higher pressure to a lower pressure.
- It helps you properly select your Range Ring for the test. By starting with the largest possible range (highest flow) to test at your highest pressure you ensure the minimum possible range changes while testing. Ideally, you don't want to change ranges in mid test because it wastes time.
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September 13, 2018
You need to consider that there is a fundamental issue of uncertainty with using 4 Pa as a reference pressure. Just imagine, if there is even a 1 Pa fluctuation, due to so many possible sources that can cause pressure fluctuations as you know, the pressure measurement already has an uncertainty of +/- 25% error. Consider that for almost all airtightness testing standards across the world, the reference pressure for Flow results are either 50 Pa or 75 Pa.
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September 13, 2018
The main disadvantage to positive duct test pressure is that it blows off register seals or makes them leak. An LBL study showed a wide dispersion of results when the same duct test was repeated many times. Depressurizing will allow the use of lower sticking masking materials that are less likely to pull off the paint. In some cases plastic food wrap will work.
The main advantage to positive duct test pressure is that the flex duct doesn't contract as much. In cases where the flex runs to the ceiling this contraction effect might cause problems.
Testing using depressurization will usually result in less leakage because gaps and seams will be pulled closed”
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September 13, 2017
I have a Energy or Enclosure Integrity Test to perform. How many fans do I need to properly run the test? Do I have enough fans to run the test?
We have created two tools to help you figure out how many fans you will need for your test.
Download either the Blower Door or Enclosure Integrity version of the Number of Fans Calculator.
Next, open the file in excel and "Enable Editing" when a security warning appears.
Fill in all the fields highlighted in blue. The number of fan results are highlighted in green.
Here is what the Blower Door Number of Fans Calculator looks like:
And this
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September 13, 2017
How and when should I compensate for leakage around the door panel?
Modular Panels are designed to be placed into doors that are not well sealed. The panel leakage for the Modular Panel is about 14 square inches compared to about 3 square inches for the Aluminum Frame and Cloth and around 1 square inch of leakage for the upgraded Aluminum Frame with snap together corners. These three panels represent three typical doorways:
- Poorly weather-stripped which would have an approximate 1/16 inch gap which equals about 14 square inches leakage;
- A well weather-stripped and adjusted door would be around 3 square inches or leakage;
- A super tight door could be as tight as 1 square inch of leakage and can even have less.
One rule of thumb is that all standards
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September 13, 2017
Yes you can print your results via the rCloud portal. Just login to the rCloud web portal, find your report and you can save your report as a PDF to be printed.
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September 13, 2017
rCloud works with a WiFi enabled DM32 gauge only.
